Macrame Ladder Wall Hanging

We strive to ship your order within 3-4 business days. Once your order is dispatched, you will receive a confirmation email with tracking information. Please note that delivery times may vary based on your location and any unforeseen circumstances.

We accept payments through Shopify Payments, which allows you to use a variety of payment options including major credit cards (Visa, MasterCard, American Express), debit cards, and other secure payment methods. Your payment information is encrypted and processed securely.

Yes, your security is our top priority. We use industry-standard encryption to protect your personal and payment information. Shopify Payments ensures that your transaction details are handled securely, giving you peace of mind when shopping with us.

We understand that sometimes changes are necessary. If you need to change or cancel your order, please contact us as soon as possible. If your order has not yet been processed or shipped, we will do our best to accommodate your request. Once the order has been dispatched, we are unable to make changes or cancellations.

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange items within 30 days of receiving your shipment. Please ensure that the items are in their original condition and packaging. To initiate a return or exchange, contact our customer service team for further instructions.

Currently, we only ship within the USA. We are working on expanding our shipping options and hope to offer international shipping in the near future. Thank you for your patience and understanding as we improve our services.

We are dedicated to providing excellent customer service and are here to help with any issues or questions you may have. You can reach our customer service team through our contact form on the website. We strive to respond to all inquiries within 6 to 8 hours. Your satisfaction is our top priority, and we will do our best to assist you promptly and effectively.

Delicha LLC is the parent company of our online store. We are a reputable and trustworthy business committed to providing high-quality products and excellent customer service. Our aim is to make your shopping experience smooth and enjoyable.